Earlygrovenet

Terms of Service

These Terms of Service govern the relationship between you and Earlygrovenet LLC when you use our website or engage our stakeholder communication services. By accessing earlygrovenet.com or requesting services you agree to these terms and any related service agreement. If you enter into a separate written agreement with Earlygrovenet, the written agreement will control where it conflicts with these terms. These terms include provisions on service scope, fees, intellectual property, confidentiality, liabilities and dispute resolution. If you do not agree with these terms you should not use the site or request services. Earlygrovenet reserves the right to update these terms periodically; material changes will be posted on this page and, where appropriate, notified to clients. The effective date is the date shown when you access this page. For clarity, the services described on our site are professional advisory and facilitation services focused on stakeholder communication, and any specific deliverables, timelines and fees will be set out in a scoped proposal or statement of work for your approval prior to engagement.

Services and deliverables

Earlygrovenet offers consulting, diagnostics, facilitation and capability transfer related to stakeholder communication planning. Specific deliverables, acceptance criteria and timelines will be documented in a proposal or statement of work. Earlygrovenet will provide professional services with reasonable skill and care consistent with industry practice. Deliverables are intended for the client and its stakeholders and are not a warranty of regulatory outcome or project success. If the parties agree to iterative pilots or phased work, progress, measures of success and subsequent scope will be agreed in writing. Any change requests or additional work outside the agreed scope will be subject to separate written agreement and may affect fees and timelines. For engagements where Earlygrovenet accesses client systems or data, the parties will agree access, security and any required data processing terms before work begins.

Client responsibilities

Clients must provide accurate information, timely access to relevant stakeholders and materials, and designate an internal point of contact to facilitate delivery. The client is responsible for internal approvals, implementing agreed communications and for obtaining any consents or permissions required to share third-party information. Delays caused by missing inputs, withheld access or incomplete information may affect estimated timelines and fees. Where we provide templates, playbooks or training, clients are responsible for ongoing use and governance after handover unless a separate support agreement is in place. Clients must ensure any data shared does not include special category data unless specifically agreed and appropriate safeguards and consents are obtained.

Fees, invoicing and payment

Fees are set out in the proposal, statement of work or invoice and are payable in the currency specified. Unless stated otherwise, fees exclude applicable taxes and expenses. Invoices are due within the payment term specified in the proposal, commonly 30 days. Late payments may incur interest at a commercially reasonable rate and may suspend further work until the account is brought current. Earlygrovenet may require deposits or milestone-based payments for new clients or larger engagements. If scope changes are requested, we will provide a written variation that outlines additional fees or adjustments to timelines. Refunds for professional services are discretionary and depend on the nature of the deliverable and the circumstances; any refund policy will be set out in the written engagement agreement.

Confidentiality and data protection

Both parties will keep confidential information secure and use it only for the purposes of performing the engagement. Confidential information does not include information that is or becomes public through no fault of the receiving party or that is independently developed. When Earlygrovenet processes personal data on behalf of a client, processing will be limited to instructions provided by that client and subject to contractually agreed safeguards. Our Privacy Policy describes how we collect and use personal data provided through the website. For contractual engagements involving personal data, the parties will agree specific data processing terms as needed, including security measures and retention requirements. Earlygrovenet employs reasonable organizational and technical safeguards appropriate to the sensitivity of the data to protect against unauthorized access and accidental loss.

Intellectual property

Unless otherwise agreed in writing, Earlygrovenet retains ownership of methodologies, templates, tools and background intellectual property used to provide services. Upon payment in full for a specific engagement, Earlygrovenet grants the client a limited, non-exclusive, non-transferable license to use deliverables for internal business purposes. Clients may not resell or redistribute deliverables without prior written permission. Where deliverables incorporate third-party materials or open-source components, appropriate notices and license terms will apply. If a client provides materials or data, the client retains ownership of those materials and grants Earlygrovenet a license to use them for the engagement. Any joint or bespoke intellectual property ownership will be addressed in the engagement agreement.

Limitation of liability

To the extent permitted by law, Earlygrovenet's liability arising out of or related to these terms or any engagement is limited to direct damages up to the total fees paid by the client for the services giving rise to the claim in the prior 12 months. Neither party will be liable for indirect, special, incidental or consequential damages, including loss of profits, loss of business or reputational harm. This limitation does not apply to liability for death or personal injury caused by negligence where applicable law does not permit limitation. Each party is responsible for obtaining appropriate insurance to cover its liabilities under these terms. Clients should consider the limits of liability and purchase additional insurance if necessary for their context.

Term, termination and suspension

Either party may terminate a written engagement for material breach if the breach is not remedied within a reasonable cure period. Earlygrovenet may suspend services if invoices are unpaid after the due date. On termination, the client will pay for work performed and reasonable wind-down costs. Sections on confidentiality, intellectual property and limitation of liability survive termination. Termination does not affect accrued rights or obligations. Where a client terminates without cause early in an engagement, the parties will negotiate a fair wind-down and payment for completed work and reasonable expenses.

Governing law and dispute resolution

These terms are governed by the laws of the State of California, USA, without regard to conflict of laws rules. The parties will attempt to resolve disputes through good faith negotiations. If negotiation is not successful, parties may pursue mediation prior to litigation. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in an appropriate court to protect intellectual property or confidential information. Venue for disputes will be the federal or state courts located in San Francisco County, California, unless otherwise agreed in writing.

Miscellaneous

These terms constitute the entire agreement between the parties regarding the subject matter and supersede prior communications. If any provision is held unenforceable, the remainder of the terms will remain in effect. No failure or delay in exercising a right will be a waiver. Earlygrovenet may assign rights and subcontract performance provided client confidentiality is maintained. Notices to Earlygrovenet should be sent to the contact details below. Where specific client agreements exist, such agreements take precedence over these general terms to the extent they conflict.

Contact

For questions about these Terms of Service, or to request data access, correction or other rights, contact Earlygrovenet LLC at 1201 Market St, Suite 500, San Francisco, CA 94103, USA; phone +1 (415) 555-0198; email [email protected]. For contractual engagements that require specific processing terms or mutual confidentiality agreements, please request a written addendum prior to sharing sensitive materials. These terms were last updated on the date you viewed this page. Please check back periodically for updates.